Analiza podrške komunikaciji u procesu konstruiranja

master's thesis

• Title (english): Analysis of support for design communication
• Author: Edit Kišmartin
• Mentor: Neven Pavković (mentor)
• Granter: University of Zagreb; Faculty of Mechanical Engineering and Naval Architecture; Zagreb
• Defense date and country: 2017-05-19, Croatia
• Scientific / art field, discipline and subdiscipline: TECHNICAL SCIENCES; Mechanical Engineering

Abstract

Komunikacija se smatra ključnim faktorom u kontekstu timova pri konstruiranju i razvoju proizvoda. Može se reći kako su principi, ustaljeni obrasci i načini komuniciranja unutar tvrtke, u okolini tvrtke te na globalnoj razini značajni indikatori učinkovitosti poslovanja, što se dakako uvelike odražava i na sam ishod (proizvod). Upravo zato je vrlo važno pomno pratiti taj proces te ga kroz vrijeme konstantno poboljšavati i optimizirati. U prvome dijelu ovoga rada dat je pregled i uvid u literaturu, odnosno pregled stanja u kontekstu komunikcije u razvojnim konstrukcijskim timovima. Počevši od samih osnova komunikacije, prikazali su se postojeći problemi u zadanom kontekstu, iznijele preporuke unaprijeđenju istoga, a zatim prikazali različiti pristupi modeliranju alata za podršku takvih procesa. Prikazan je uvid u stanje postojećih alata za podršku pri komunikaciji u razvoju te opis potencijalnih budućih mogućnosti sa istom svrhom. U drugome dijelu rada prikazala se izvršena analiza na temelju istraživanja u postojećoj tvrtki, Pitaya Solutions, sa sjedištem u Osijeku, gdje se kroz određeni period pratila upravo komunikacija unutar tima te komunikacija s okolinom pri razvoju novog proizvoda. Na temelju analize se zatim izvršila vizualizacija uočenih procesa korištenjem Petrijevih mreža kao naprednog alata za modeliranje procesa te su se iznijeli zaključci i predložila moguća poboljšanja.

Abstract (english)

Communication is considered to be a key factor between design teams during product development. Principles, patterns and communication methods inside companies, around companies and on a global level are thought to be a very significant indicators of company’s efficiency, which of course reflects on the product being developed. That is exactly why it is necessary to thoroughly observe that process and constantly improve it. In the first part of this thesis there is an overview of the literature and a look into current state in context of communication in design teams. Starting from communication basics, existing problems have been shown and recommendations were introduced, with an overview of existing tools for supporting such processes. There is a look into a current state regarding tools for supporting communication in design and a description of potential future possibilities. In the second part, an analysis based on a research in an existing company, Pitaya Solutions based in Osijek, where communication flows in the design team and between design team and its surrounding were observed, was shown. Based on that analysis, visualization of the processes was made using an advance tool for process modeling called Petri nets. Conclusions were then drawn and some potential improvements have been introduced.

• Keywords: komunikacija; tok komunikacije; konstrukcijski tim; razvojni tim; kolaboracija; koordinacija; učinkovitost; pregovaranje; odlučivanje; konstruiranje; razvoj
• Keywords (english): communication; communication flows; design team; development team; collaboration; coordination; efficiency; negotiation; decision making; design; development
• Language: croatian
• URN:NBN: urn:nbn:hr:235:437161
• Study programme: Title: Mechanical Engineering; Study programme type: university; Study level: graduate; Academic / professional title: magistar/magistra inženjer/inženjerka strojarstva (magistar/magistra inženjer/inženjerka strojarstva)
• Type of resource: Text
• File origin: Born digital
• Access conditions: Open access
• Created on: 2019-05-22 19:33:01