Promjene pokazatelja poslovanja kao posljedica primjene inženjerskih znanja u poduzeću iz uslužnoga sektora

master's thesis

• Title (english): Changes of the business indicators as a result of applying engineering knowledge in a service sector company
• Author: Toni Cindrić Gašparović
• Mentor: Hrvoje Cajner (mentor)
• Granter: University of Zagreb; Faculty of Mechanical Engineering and Naval Architecture; Zagreb
• Defense date and country: 2024-07, Croatia
• Scientific / art field, discipline and subdiscipline: TECHNICAL SCIENCES; Mechanical Engineering; Precision Mechanical Engineering

Abstract

Svrha ovog diplomskog rada je prikazati promjene u procesima unutar odabranog poduzeća koje djeluje u uslužnom sektoru. Također, cilj je uspostaviti povezanost između fluktuacija poslovnih rezultata i provedenih promjena u procesu. Pri tome su uzeti u obzir i specifični vanjski utjecajni faktori konkretnog uslužnoga sektora kao što su porast ulaznih troškova, tržišni poremećaji uzrokovani pandemijom, logistički izazovi i slično, te specifičnosti unutar samog poduzeća. U svrhu identifikacije kako uzročno posljedičnih veza tako i trendova, istraživanje je obuhvatilo proteklih pet poslovnih godina, a sama analiza provedena je korištenjem statističkih alata i metoda.

Abstract (english)

The purpose of this thesis is to show the changes in the processes within the selected
company operating in the service sector. Also, the goal is to establish a connection
between the fluctuation of business results and implemented changes in the process. In
doing so, specific external influencing factors of the specific service sector were taken
into account, such as the increase in input costs, market disruptions caused by the
pandemic, logistical challenges, and the like, as well as specifics within the company
itself. In order to identify both cause-and-effect relationships and trends, the research
covered the past five business years, and the analysis itself was carried out using
statistical tools and methods.

• Keywords: analiza; pokazatelji uspješnosti poslovanja; financijski pokazatelji; operativni pokazatelji; Valamar
• Keywords (english): analysis; performance indicators; financial indicators; operational indicators; Valamar
• Language: croatian
• URN:NBN: urn:nbn:hr:235:472879
• Study programme: Title: Mechanical Engineering; Study programme type: university; Study level: graduate; Academic / professional title: magistar/magistra inženjer/inženjerka strojarstva (magistar/magistra inženjer/inženjerka strojarstva)
• Type of resource: Text
• File origin: Born digital
• Access conditions: Open access
• Created on: 2024-07-14 16:34:25